Locally owned.Family run.30+ years.
Remotes & keypads
Remotes, wall buttons, keypads and in-car buttons - reprogrammed, paired or replaced. Often a five-minute fix, and we will tell you if it is.
More remote call-outs come down to a flat cell than anything else, and we would rather tell you that now than charge you to find out. Work down this list - if none of it helps, the fault is in the pairing or the receiver, and that is our job.
The one to rule out first. It costs a few dollars and solves most cases.
A power cut or a nearby opener can wipe the code. Reprogramming takes minutes.
That points at the remote, not the opener.
A weak antenna, interference from an LED bulb, or a failing logic board.
The opener is fine. The fault is in the remote or the receiver.
Old codes should be cleared for security. We can wipe and re-pair everything.
There is no sense replacing a logic board over a four-dollar cell. We check the battery, the bulb interference and the antenna, then test whether the opener is still hearing anything at all, and only then talk about parts.
Most remote and keypad problems are solved on the first visit, often in minutes.
The most common frequencies for remotes are 300MHz, 310MHz, 315MHz, 318MHz and 390MHz, and on top of the frequency sits the security format - 9 DIP switches, 12 DIP switches, multicode, Intellicode, Securecode, Code Dodgers, Security+ and Security+ 2.0. Security+ alone has two different frequencies and three generations of rolling code that are all incompatible with each other. Many brands also upgrade the electronics inside without any significant change to the plastic exterior, and manufacturers tend to discontinue models and replace them with new ones. Bring us the old remote and the opener model, and we will match it properly.
If your garage door is opening and closing on its own in the night, check whether you are storing a spare remote in a drawer or somewhere it could be moved or leaned on. This is often the cause of the mysterious opening and closing.
Usually yes. Very old units without a learn button can be trickier, and occasionally the honest answer is that a new opener costs less than chasing parts.
In most cases yes. HomeLink and similar systems pair to LiftMaster openers, sometimes needing a repeater for rolling-code models.
Yes. A keypad outside the garage is the simplest way in without a key or a phone.
We can set up MyQ on compatible LiftMaster openers so the door can be opened, closed and monitored from your phone.
Thirty-plus years of doors, written down. Straight answers on springs, openers and what a door actually costs.
Garage door safetyWhy extension springs are the most dangerous part of an older door.
Read the guide →
MaintenanceThe checks worth doing yourself, and the ones to leave alone.
Read the guide →
New doorsWhy full-view aluminium keeps turning up on West Coast homes.
Read the guide →
Locally owned.
Family run.
30+ years.
Request a callback
Angie picks these up personally. Tell us what the door is doing and we’ll get back to you as quickly as we can. Outside hours we pick it up first thing the next working morning.
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Something went wrong at our end, and we would rather tell you than pretend. Please call 604-230-3756 or email info@jmacdoors.com and we will pick it up.
